The report reveals that 58% of respondents from the 188 real
estate companies polled have a digital strategy, which is an increase of 6% on
the previous two year’s findings. Yet 19% said they have no digital strategy at
all.
Some 95%, however, said their business has a designated employee
leading digital transformation.
Data has become the cornerstone of the development of many
proptech firms and leading-edge agencies. However, only 25% of respondents said
their firm has an established data strategy that captures and analyses the
right datasets. A full third of those polled have no data strategy.
When asked the extent to which data drives decisions in their
business, only 10% said data-led decision making is embedded across their
organisation. Approximately 31% said data is available, but that it’s in silos
and ad hoc or reliant on the right people to use it.
The report also found that “cybersecurity is an issue of rapidly
growing importance”. And while nearly half have a business continuity
management plan ready in case of a breach, only 38.4% have conducted
penetration testing in their systems and those of their buildings, which are
increasingly equipped with vulnerable IoT devices.
Nevertheless, 7 in 10 respondents said they are confident in
their businesses’ cybersecurity preparedness.
“In its myriad of forms, proptech is an area that continues to
climb the boardroom agenda, especially as competitors begin to demonstrate a
competitive advantage through its use,” said Andy Pyle, UK head of real estate
at KPMG and chair of the British Property Federation’s Technology Innovation
Working Group.
“Having said that, our findings suggest that many players might
need to start looking further afield for expertise to fully execute their
digital aspirations.”